Frequently Asked Questions


What are the delivery times & accepted payment options?

We currently have 2 choices when placing your order for delivery: Standard Delivery (Monday- Friday) and will take about 5 working days, or, Express Delivery (Monday to Friday) about 1-3 working days within the UK. Should you have a specific request for delivery, please contact us and we will do our best to accommodate your needs.

We currently accept Visa, Mastercard, Paypal, American Express, Apple Pay, WeChat and Alipay.

Do you post Internationally?

Absolutely! Please click on the 'Policies & Shipping' link below to find out more. 

Policies & Shipping

Are your products Vegan friendly?

Amazingly yes! Not only are they vegan, but they are gluten free too. We aim to use only naturally made colourings & flavours, however if you have any concerns or special requests for your order, please contact us. 

Do you wholesale The Sugar Bouffant?

If you have a store that you would like to stock The Sugar Bouffant, we would love to hear from you. Please send us some information about your brand/company, locations and what you have in mind to and we’ll get back to you.

Do you supply The Sugar Bouffant for weddings?

Firstly congratulations! We love a wedding and would be delighted to be a part of your special day. Select the 'events and corporate sales' link below to find out more. 

Events & Corporate Sales

Can we follow The Sugar Bouffant on social media?

We would love to stay in contact further and currently are on Instagram and Facebook. Take a look for more inspiration of our candy floss creations: